ULTIMATE HAIR EXTENSIONS HEAD OFFICE IS BASED IN AUSRALIA SINCE APRIL 10TH 2009 DUE TO THE SITE BEING PURCHASED FROM THE PREVIOUS OWNER.
Access to and use of this Web site and the products and search services available through this Web site (collectively, the 'Services') are subject to the following terms, conditions and notices (the 'Terms of Service'). By using the Services, you are agreeing to all of these terms, conditions and notices, without modification. Furthermore, you acknowledge that we may update the Terms of Service from time to time. This Web site also contains links to other Web sites, Web pages and services, which are not operated by ULTIMATEHAIREXTENSIONS.COM (the 'Linked Sites'). Your use of such Linked Sites will be subject to the terms of service contained within each such site and the respective terms of service will control the use of the respective site. In any event your link through to such a site will be subject to these Terms of Service. You recognise that ULTIMATEHAIREXTENSIONS.COM has no control over such Linked Sites and information, and you accept that ULTIMATEHAIREXTENSIONS.COM provides no guarantee as to the accuracy or reliability of such sites or the information contained in them and you agree that we shall have no responsibility as to whether such links locate unintended or objectionable content or otherwise cause you distress, loss or damage.
2 Privacy policy
Under ULTIMATEHAIREXTENSIONS.COM privacy policy we may disclose to third parties certain information contained in our Users' registration applications, but we will not disclose your name, address, email address or telephone number unless we have informed you, been authorised by you, or are required to do so by law, subject to the Data Protection Act 1998. You can read more on our "privacy policy" page.
3 Prohibitions
You will not: commit or encourage a criminal offence; send or receive any material which is in any way offensive or obscene, or in breach of confidence, copyright, privacy or any other rights; act contrary to the acceptable use policies of any Linked Sites or community standards generally; transmit or distribute a virus; hack into any aspect of the Service; corrupt data; cause annoyance to other Users; infringe upon the rights of any other person's trade marks or other proprietary rights; send any unsolicited advertising or other promotional material, commonly referred to as 'spam'; or attempt to affect the performance or functionality of any computer facilities of or accessed through the ULTIMATEHAIREXTENSIONS.COM Web site. We aim to treat all of our customers with respect and will not tolerate any threatning, abusive or bullying material sent by email or committed by telephone. Should such matters arise, we have the legal right to take this matter to the police in accordance with these terms & conditions.
4 Intellectual Property, Software and Content
The intellectual property rights in all software made available and content supplied to you remains the property of ULTIMATEHAIREXTENSIONS.COM, its licensors, advertisers or content suppliers. You will comply with the terms of any agreement required by the owner of intellectual property rights in all software and content supplied to you as notified to you and you hereby acknowledge that all software that is not made readily available to you is confidential, and that all other rights including but not limited to database rights and copyright are asserted and reserved byULTIMATEHAIREXTENSIONS.COM , its licensors, advertisers or content suppliers. You may store, manipulate, analyse, reformat, print and display the content supplied solely for your own personal use. In no event are you permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the ULTIMATEHAIREXTENSIONS.COM site and you are prohibited from using any such content in connection with any business or commercial enterprise including, without limitation, any media business or enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble (except to the extent that applicable laws expressly or impliedly prohibit such restriction) or create derivative works based on any software or any documentation accompanying such software supplied by ULTIMATEHAIREXTENSIONS.COM, its licensors, advertisers or content suppliers.
.ULTIMATEHAIREXTENSIONS.COM, its content providers, advertisers or linked sites shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this web site or the linked sites, even if ULTIMATEHAIREXTENSIONS.COM had been advised of the possibility of such damages and irrespective of whether such damages arise in contract, tort, equity, restitution, by statute, at common law or otherwise. You have read this disclaimer and agree to it on the basis that you agree it is reasonable.
8 Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons including their names and images, third party trade marks and images of third party products, services and locations featuring on the ULTIMATEHAIREXTENSIONS.COM web site are in no way connected, associated, linked or affiliated to ULTIMATEHAIREXTENSIONS.COM ltd. Furthermore, unless it is expressly stated on the ULTIMATEHAIREXTENSIONS.COM web site that a certain product, service or location is connected, associated, linked or affiliated to the makers, right owners or broadcasters (the 'makers') of a film or programme you should not make such an assumption, or rely in any way on the existence of such a connection, association or affiliation, by implication or otherwise. Any trade marks/names as may be featured on the ULTIMATEHAIREXTENSIONS.COM web site are owned by the respective trademark owners and ULTIMATEHAIREXTENSIONS.COM claims no connection, association or affiliation with them. Where a trade mark (brand name) is referred to it is used to describe or identify the products, services or locations (the 'goods') or else it is used to identify the film or programme where such goods appeared, but that is in no way an assertion or claim that such goods are endorsed by or connected, associated, linked or affiliated to the makers of the relevant film or programme.
9 Indemnity
You agree to indemnify, defend and hold harmless ULTIMATEHAIREXTENSIONS.COM, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the ULTIMATEHAIREXTENSIONS.COM services, your breach of the Terms of Service, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.
10 Variation of content
ULTIMATEHAIREXTENSIONS.COMshall have the right in its absolute discretion at any time and without notice to amen5 Detail of Products and Services
By making a request/order you are offering to purchase a product, which we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us. Dispatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure. ULTIMATEHAIREXTENSIONS.COM are absolutely entitled to refuse any request made by you. If your order is accepted we will inform you by emailing you or else by calling you. We will also provide the identity of the party you have contracted with. This may be ULTIMATEHAIREXTENSIONS.COM or in certain cases a third party. Where a contract is made with a third party ULTIMATEHAIREXTENSIONS.COM is not acting as either agent or principal and the contract is made between yourself and that third party. When making a request you undertake that all details you provide to us requesting goods or services or bids made at auction are true and accurate, that you are an authorised user of the credit or debit card used to make your request or bid and that there are sufficient funds to cover the cost of the goods, services or bid. It is your responsibility to inform us of any changes to these details as soon as possible. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
6 Disclaimer of warranties
The services and all information, products and other content included in or accessible from this web site and the linked sites, are provided on an 'as is' and 'as available' basis and are subject to change at any time without notice to you. To the fullest extent permitted by law, ULTIMATEHAIREXTENSIONS.COM disclaims and excludes all representations and warranties (express, implied and statutory, including but without limitation the warranties of merchantability and fitness for a particular purpose, and non-infringement of proprietary rights) as to the services and all information, products and content included in and accessible from this web site or the linked sites.
7 Disclaimer of liability
Unless expressly stated to the contrary to the fullest extent permitted by law ULTIMATEHAIREXTENSIONS, remove or vary any of the content supplied in connection with the Service or which appears on any page of the ULTIMATEHAIREXTENSIONS.COM Web site.
11 Submissions
All information and material submitted by you to ULTIMATEHAIREXTENSIONS.COM or that you publish on any public area of the ULTIMATEHAIREXTENSIONS.COM Web site shall be provided by the submitter and accepted by ULTIMATEHAIREXTENSIONS.COM on a non-confidential basis subject to paragraph 2 above. Furthermore, ULTIMATEHAIREXTENSIONS.COM shall be granted a perpetual royalty-free non-exclusive license in the copyright of any material submitted and ULTIMATEHAIREXTENSIONS.COM shall be free to use, edit, copy, republish and distribute (for any purpose) and authorise others to do the same, any such information or material and any ideas contained in such information or material.
12 Termination
ULTIMATEHAIREXTENSIONS.COM may at any time terminate or suspend any part of the Service without notice to you.
13 Ordering & Returns
You can Order Products in the following ways:
1. Online via this website;
2. by email
3. by phoning our order hotline and placing a credit card order
When you place an Order for a Product in any of the ways described above ("Order") you are offering to buy it for the price stated, subject to these Terms.
When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. Once we have sent the confirmation email we will then check availability and contact you with a further email should there be any problems. If the Product is available and the details of the Order are correct, this email will be deemed an acceptance and will specify delivery details and a credit or debit card . We aim to debit money from your account within one working day after receiving your Order.
If your delivery address is outside the Australia and you order online you must pay by credit card. To ensure that shopping online is secure, your credit/debit card details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet.
Your credit card company may also do security checks to confirm it is you making the Order.
All Order details and invoices will be sent to the credit card billing address and not the delivery address where the named recipient of the Order differs.
Trade
By offering a trade discounted service, ULTIMATEHAIREXTENSIONS ltd will aim to offer these goods for delivery at the soonest of opportunities by providing the ‘buyer’ with an expected delivery date. At times unforeseeable incidents result in a delay in delivery, should this be the case, Hair Extensions Now ltd will not be solely responsible for this. Once a Trade order has been pledged, a binding contractual agreement between the two parties has taken place. Trade orders are tailor made at our overseas wareouse from production so cannot be cancelled, stopped or re-routed to a different address. Refunds confirm the price of the Products purchased. If the Product is not available we will also let you know by email.
ULTIMATEHAIREXTENSIONS.COM may cancel any sale and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.
All new Orders are deemed separate and each is treated individually.
Price
The price for each Product is shown on ULTIMATEHAIREXTENSIONS.COM
We always try to make sure that the prices on ULTIMATEHAIREXTENSIONS.COM are accurate but errors may occur. If we discover an error in pricing of the Products in your Order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your Order at the correct price or cancelling it. (If we are unable to reach you we will treat the Order as cancelled). If an Order is cancelled, any payment made for the Products will be refunded in full.
You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify
customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.
Payment
You must pay for your Order before it is delivered and you can do so by credit card or debit card.
If you Order online you must pay by credit card. Credit Card
Orders may be processed online, or by telephone, using are strictly not available on Trade orders placed by email, phone or via the Internet. The contractual agreement with a Trade order means that the 'buyer' shall have full responsibility to accept the stock upon delivery and payment is required up front before a Trade order is processed. The buyer shall be notified of a tracking number for their goods sent from our overseas warehouse. Ultimate Hair Extensions ltd has the right to cancel any Trade order at any time. Hair Extensions Now ltd shall at no time be liable for any loss of business or mitigating circumstances due to the delay in a delivery or cancellation of your order. It is the Trade ‘buyer’s sole responsibility if they choose to sell items they do not have at hand.
HAIREXTENSIONSNOW.COM delivers to destinations inside and outside t
You will be notified of the delivery costs automatically before you submit your credit card details.
Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should contact you by telephone once your Products are in customs to let you know the charge due or else you should consult your local customs office. Unfortunately we cannot advise you what these charges will be and ULTIMATEHAIREXTENSIONS.COM are not responsible for them.
ULTIMATEHAIREXTENSIONS.COM aims to deliver Products to destinations in Australia with either a express or registered Delivery or 1-6 day delivery (Regular australia post) in most circumstances however this will be fulfilled·so please specify an address where someone will be able to sign for your Products.
We will make every effort to deliver within the time stated on ULTIMATEHAIREXTENSIONS.COM but we will not be liable for any loss caused to you by late delivery.
If the Products are not delivered within the estimated delivery time, which we quote, please contact us by telephone or email and we will try and ensure that you receive your Order, as quickly as possible. Please note that while items sent by Australia post usually arrive within 2-3 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost. We cannot be held liable for items that do not arrive in the estimated time frame;
Please Order from ULTIMATEHAIREXTENSIONS.COM with enough lead-time to prevent any loss or disappointment resulting from the delivery time as ULTIMATEHAIREXTENSIONS.COM cannot be responsible for this.
This does not affect your statutory rights as a consumer.
USA & CANADA
Standard Delivery only – approx. 4-8 working days*.
Cost subject to weight**EUROPE
Standard Delivery Only - approximately 4-6 working days
Cost subject to weight*Australia & Rest of World
Standard Delivery Only - approximately 4-10 working days*
Cost subject to weight**
* Please note that delays can occur in customs, and these delays are beyond our control.
** The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note ALL orders require a signature on receipt. Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information
Returns
If you are not completley satisfied with your purchase, you can make a refund request located in the 'contact us' section of our site. Returns sent back to us before requests are made will not be refunded.
All returns must be in accordance with our terms & conditions:
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. Please note that the returned item is your responsibilty until it reaches us, we therfore advise you send all returned items by a signed/tracked courier service that will insure your goods to their value and can provide you with tracking solutions should any problem arise. We are not liable for items that do not arrive with us or are deemed lost by your courier and no refunds will be given on items that do not arrive back with us. Should a problem arise with your sent item and you have used a signed/tracked courier service, they will be able to help locate the item.We will issue a full product refund on receipt, or exchange the item for a different length / colour if preferred. Please note: This does not apply to items that have been opened and in any way tried on or used in accordance with AUSTRALIA Hygiene legislation. In accordance with AUSTRALIAN Hygiene Legislation and our Terms & Conditions, the return of hair products is not accepted should the item show evidence of being opened or in any way tried on, used or worn. Upon quality inspection, should an item be returned to us in any of these stated conditions, an online credit will be issued to your account for you to use, not a refund. The returned product must be un-opened and in the same condition as when you received it. All packaging and labels must be in tact and in no way cut or damaged. All returns must comply with these guidelines and will undergo a quality inspection upon their returnIf you require a different product (rather than a different length or colour of the same product) you will need to place a new order online and return the original item for a refund.If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level. If you are not satisfied with any order or quality after the 14 day period we will not issue a refund. All items come with instructions if order is placed online.
. PLEASE NOTE. If you are a salon and have ordered our product- unless training by ULTIMATE HAIR EXTENSIONS has been taken we are not liable for any refunds due to poor placement or removal of extensions neither are we responsible for poor care of the hair extensions. If you are a salon WE ADVISE professional training for permanent hair extensions from ULTIMATE HAIR EXTENSIONS would have needed to be taken. If training from Ultimate HAIR EXTENSIONS was taken we then offer full refunds if you are not satisfied woth any aspect of your purchase within 60 days.
14 Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
15 Governing law and jurisdiction
Upon entering the ULTIMATEHAIREXTENSIONS.COM site you are bound by these terms and conditions. These terms and conditions are to be construed in accordance with the laws of Australia and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, . Any dispute in any way referable to the content of this site whether in respect of its trade marks, copyright or image content shall be resolved exclusively by arbitration the terms of which are to be agreed between ULTIMATEHAIREXTENSIONS.COM and yourself and provide no right or recourse to any relief of the Australian Courts whether interim or otherwise and that by accessing this site you waive your right for all time to any such right.
16 Entire agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and ULTIMATEHAIREXTENSIONS.COM. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of ULTIMATEHAIREXTENSIONS.COMWe have dispatch offices world-wide. If a hair extensions item is out of stock in your country it will be shipped from another. All items are shipped within 5 business days and take approx 7-10 busniess days to arrive. Postage is free so there is no tracking but proof of dispatch will be provided on all orders if needed.
Hours:
Mon - Fri: 9AM - 5PM
Sat: 10AM - 5PM
Sun: Closed
